April 30, 2020
Our Friends and Family,
As a community, we are all facing personal and professional challenges due to COVID-19.
Now, more than ever, we want to assure you that our hospital is open and remains an essential service. Our doctors and staff will continue to provide care for your pets, and we would like to take this opportunity to share with you the steps and recommendations we are taking to ensure the safety of all.
Everyone’s health and safety are our priority.
As a standard practice in veterinary medicine, our hospital is always clean and sanitized. However, in accordance with the CDC, we have increased the frequency and scope of these cleanings. Additionally, all of our staff are required to maintain handwashing hygiene which is a critical step in keeping everyone safe. If any of our staff feels unwell, we support their choice to stay home and focus on their personal health and well-being. We also want to work with you to limit direct contact in order to focus on safety for everyone during this pandemic.
We are open and here for you.
Our services have temporarily changed.
Please know, we are open and here for you when you need us most. We are keeping our normal business hours, but we have temporarily adjusted our services in order to better serve our community.
For routine exams and procedures, we appreciate your patience as these services may have to be postponed. If your pet is experiencing any urgent medical need, please call us immediately.
Easier and safer ways to visit our hospital.
To ensure the safety of our clients and staff, we are now offering curbside pick-up and drop-off!
Incredibly easy, we will pick up your pet from your car and our doctors will conduct an exam in the hospital while you wait. Then with the greatest of care, we will bring your baby back to you safe and sound. Or – No time to wait? Not a problem! You can drop your pet off for an exam, and we will call you when your pet is ready to be picked up.
To make life easier, we have online medication and food orders. Plus, we offer curbside pick-up. To make picking up your pet’s medication truly easy, we have online medication and food ordering, and free shipping. We are in stock and can fulfill orders quickly. Please visit our website (https://longmeadowvet.vetsfirstchoice.com/) to order. Or if you want to pick up your medication yourself, just call ahead and we’ll bring it out to your car.
Let’s stay connected!
Our pets bring us comfort during these difficult times. Let us know how you and your pet are doing by visiting our Facebook page and posting a photo.
We want you to know we are in this together. Our dedicated doctors and staff are committed to the community and will continue to provide the best in veterinary care.
We thank you for your support, patience, and for doing your part to ensure that both pets and people remain safe and healthy.
Your Longmeadow Animal Hospital Team